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By 2022, traditional landlines, are likely to be a thing of the past for most New Zealanders thanks to widespread access to fibre at home. To ensure consumers using the older phone and broadband network technologies are protected, the Commerce Commission is putting together a code that sets the minimum requirements that Chorus must meet before it will be able to stop providing copper services. The Commerce Commission's lead in these areas, is Ben Oakley. He joins Kathryn to talk through what it'll mean for people living in remote areas and others who might need extra support like those who are at particular risk of needing to contact emergency services and only have access to a home phone to do so.
Submissions can be made via the Commission's website by 5pm on 17 July 2020. The final code is expected to be finalised and published in September 2020.