Culture / Conflict

Telling customers to respect retail staff a sad indictment

12:16 pm on 21 November 2023

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The union representing retail staff says it's a sad indictment on the public that customers need to be told to respect workers. Woolworths says there has been a 131% rise in physical assaults against its staff in the last six months and it's rolling out a public information campaign and fresh security measures to combat it. Dennis Maga is the General Secretary of First Union which represents retail staff.