Transport

Traffic chaos: Commuters queue for 3.5 hrs at Auckland mall

17:27 pm on 20 November 2023

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Traffic chaos at one of Auckland's most popular malls has raised concerns about what the Christmas rush could bring across the city.

It was gridlock trying to leave the carpark at the Westfield Newmarket Mall on Saturday afternoon, with people caught in the queue to get out of the basement for up to three and a half hours.

The Newmarket Business Association estimates about 70,000 people decided to pass a rainy day at the shops on Broadway and about 60 percent of them arrived by car.

So should the city be the brace position for Black Friday sales this week and the holiday season rush still to come?

Martin Glynn from AA speaks to Lisa Owen.