World / Business

Probe to find out if Boeing staff falsified Dreamliner inspection records

10:34 am on 7 May 2024

By Natalie Sherman, BBC Business reporter, New York

A Boeing 787 Dreamliner. Photo: AFP

The US has opened a new probe of troubled jet firm Boeing, after the company told air safety regulators that it might not have properly inspected its 787 Dreamliner planes.

The Federal Aviation Administration (FAA) said it would look into whether staff had falsified records.

It said Boeing was reinspecting all 787 jets still on the manufacturing line.

Boeing will be forced to develop an "action plan" to address concerns about planes already in service, it added.

Boeing did not comment.

Internally, it told staff that the "misconduct" had not created an "immediate safety of flight issue", according to a message seen by the Wall Street Journal, which first reported the investigation.

Shares in the company fell more than 1 percent after the investigation was announced.

The FAA said that Boeing had come forward "voluntarily" last month to warn that it "may not have completed" inspections required to confirm adequate electrical safeguards where the wings join the main body of certain of its 787 Dreamliners, a large jet often used on international flights.

"The FAA is investigating whether Boeing completed the inspections and whether company employees may have falsified aircraft records," it said.

"As the investigation continues, the FAA will take any necessary action - as always - to ensure the safety of the flying public."

It is the latest problem to erupt at Boeing since January, when an unused emergency exit door blew off a new 737 Max 9 plane shortly after take-off, thrusting its manufacturing and safety processes into the spotlight.

The incident prompted the temporary grounding of dozens of planes and has forced the firm to drastically slow production, while sparking increased regulatory oversight, criminal investigation and other legal and financial troubles.

In March, chief executive Dave Calhoun said he would be stepping down by the end of the year, becoming the most high-profile person to exit the company in the wake of the incident.

Last month, Congress hosted a hearing featuring whistleblowers, including Sam Salehpour who testified that his concerns about the 787 were dismissed.

Boeing has said it is working to reform its corporate culture to encourage people who see problems to speak out, with a "more than 500 percent increase" in reports from employees since January.

- BBC