Four of the country's largest independent energy retailers have laid a joint complaint with the Electricity Authority over claims it is failing to regulate the electricity sector, leaving customers ripped off. Between them Flick Electric, Electric Kiwi, Pulse Energy and Vocus supply power to 150-thousand customers.
They say while smaller players have been working hard to drive competition in the market, the big generator retailers, for example Meridian, have continued to make massive profits because of a lack of transparency in practices and questionable spot market pricing.
Kathryn talks with Stephen O'Connor, CEO and founder of Flick Electric.
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